JUNO Institute is run by Juno Consulting Pty Ltd ("JUNO", "we", "us"). This page explains what personal information we collect, why we collect it, where it lives, and what you can ask us to do with it. We follow the Australian Privacy Act 1988 and the Australian Privacy Principles.
What we collect
We only collect what we need to help you:
- Your name, email address and phone number, when you contact us, book a conversation, join a program or use the free resume check.
- Your resume, when you upload or paste it into the resume check or the Job Seeker Hub. A resume often contains more than contact details, such as work history, education and addresses. Please leave out anything you don't want us to see.
- Website usage data, such as the pages you visit and which buttons you click. We use cookies and Google Analytics to understand how people use our site and improve it. You can block cookies in your browser.
Why we collect it
- To reply to you and run the programs and services you ask for.
- To review your resume and give you feedback.
- To tell you about JUNO programs, events or updates you've shown interest in. You can opt out at any time.
- To understand which parts of our website help people, so we can improve them.
We won't use your information for anything unrelated without asking you first.
Where it's stored
Your information is stored in Supabase, in a data centre in Sydney, Australia. Access is limited to JUNO staff who need it to do their job.
Some of the service providers we use process information overseas, including in the United States. They are:
- Anthropic, for AI review of resumes
- Resend, for sending email
- Netlify, for hosting our website
- Google, for website analytics
- Stripe, for payments
- Bunny, for video
We choose providers with strong security and privacy commitments.
How we use AI on your resume
We use AI tools to review resumes and suggest improvements. This means the text of your resume is sent to Anthropic, our AI provider, so it can be assessed.
- AI suggestions are a starting point only. They can be wrong, miss context or not suit the job you want. Please use your own judgement, and talk to a JUNO coach if you'd like a person's view.
- AI feedback is not a guarantee of an interview or a job.
- Our AI provider, Anthropic, does not use your resume or information to train its models.
How long we keep it
We keep your information for as long as we need it to support you and meet our contract and legal obligations, then delete or de-identify it.
You can also ask us to delete your information sooner (see below).
Who we share it with
We only share your information when there's a clear reason to:
- Employers you're referred to, with your consent, as part of our programs.
- Employment service providers and program funders, where you've been referred to us through them, so they can follow your progress.
- The service providers listed above, so they can do their work for us.
- Anyone the law requires us to.
We never sell your information.
Your rights: access, correction and deletion
You can ask us to:
- show you the personal information we hold about you,
- correct anything that's wrong, or
- delete your information, including your resume.
Email troberts@junoin.com.au from the address you used with us. We'll confirm it's you and respond within 30 days, usually much sooner.
Questions or complaints
If you have a question or a concern, contact us first at troberts@junoin.com.au and we'll do our best to sort it out. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this page
If we change how we handle your information, we'll update this page and the date at the top.