Engage with Insight has been designed to improve and enhance the impact that Employment Coaches have in their roles. Upgrading their knowledge, understanding, and capability to successfully help their jobseekers to navigate the complexities of the Australian job market, as well as manage, inspire and motivate jobseekers to be engaged in seeking and securing work.
It is well known in the Employment Services sector that our front-line staff have had a high proportion of their skills development focused on compliance training and understanding the requirements of the Job Active contract. This has left our Work Brokers/Employment Coaches with minimal ability to skilfully promote employment with clients who find themselves under duress and with many complex barriers.
Often the staff find themselves having minimal education, understanding and know-how to positively engage with, and manage the various complexities of their disadvantaged clients, commonly having very little knowledge of the Australian job market's very high expectations and the standards of potential employers.
Engage with Insight helps to bridge that gap in knowledge and expertise by diving deeply into what our Work Brokers/Employment Coaches can do to really help jobseekers understand and engage in each stage of the job search process, and present frameworks to inspire and motivate jobseekers to move out of their limiting, unhelpful and negative mindsets and take back ownership of their job searching process.
If you would like to discuss our leadership programs and how they’d integrate with your organisation, call us on +61 3 9866 7993 during 9 am – 5 pm weekdays or use the form below.
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